General

Getting Started

• DOWNLOADING THE INSTALLER
• MANUALS
• OVERVIEW VIDEOS
• WALKTHROUGH VIDEOS
• AUTHORISATION
• INTERACTIVE HELP TIPS

FAQ

• CANNOT VIEW PRODUCTS PURCHASED IN ONLINE ACCOUNT
• HOW TO ENABLE CRASH DUMPS ON WINDOWS
• CAN'T UNZIP INSTALLER
• CHANGE OR UPDATE EMAIL
• EXPOSE CRASHES ON STARTUP AND WONT OPEN
• OFFLINE INSTALLERS

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DAW Specific Issues

• LEVELS VST3 not compatible with Audacity on Windows
• BASSROOM WAVELAB RENDER ISSUE ON WINDOWS
• ISSUES WITH PLUGINS ON LUNA
• PRO TOOLS COMPATABILITY
• PROPELLERHEAD REASON 10 COMPATIBILITY

Authorisation Issues

• I'm getting error "There was an error. This software has not been successfully authorised. This trial extension has expired"
• I'm getting error ENABLE THE NETWORK ADAPTERS [Error 28]
• I'm getting error INCORRECT CODE
• I'm getting error CONNECT TO THE INTERNET TO ACTIVATE [Error 4]
• I Can't Find My License
• OFFLINE AUTHORISATION INSTRUCTIONS

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Order Queries

• I NEED AN INVOICE
• DO YOU SUPPORT LICENSE TRANSFERS?
• CAN I GET A REFUND?

Release Notes

• FUSER
• LIMITER
• RESO
• MIXROOM
• BASSROOM
• REFERENCE

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