HOW TO ENABLE CRASH DUMPS ON WINDOWS

We may ask you to enable this option in Windows if an unusual crash occurs.

 

1. Open the Registry Editor.

Follow the steps below to open the Registry Editor:

1. Press Win + R to open the Run command box.
2. Type regedit in Run window and hit enter.
3. Click Yes in User Control Window pop-up box.

2. Create LocalDumps key.

In Registry Editor:

1. Navigate to the location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting.
2. Select the Windows Error Reporting key and create a new key named LocalDumps if it is not there already:
   1. Right-click Windows Error Reporting.
   2. Select New and then Key.
   3. Name the key as LocalDumps.

3. Create registry values in the LocalDumps key.

Select the LocalDump key and create three registry values as mentioned below:

DumpFolder Registry Value

1. Right click in the blank area on the right side and select New > Expandable String Value
2. Name it as DumpFolder
3. Double click it and enter %LOCALAPPDATA%\CrashDumps in the Value data field

DumpCount Registry Value

1. Right click in the blank area on the right side and select New > DWORD (32-bit) value
2. Name it as DumpCount
3. Double click it and enter 10 in the Value data field

DumpType Registry Value

1. Right click in the blank area on the right side and select New > DWORD (32-bit) value
2. Name it as DumpType
3. Double click it and enter 2 in the Value data field

4. Collect crash dumps

Once you have followed the steps above, reproduce the crash of the software and collect the related .dmp file with the software name from %LocalAppData%/crashdumps.

To do so, you can go to Start > Run > %LocalAppData%/CrashDumps > OK